Frequent Ask Questions ( FAQs )

Products and ingredient

Is Azomis product natural?

Yesss! We use only the high-quality natural ingredients in our products. We take pride in sourcing only high-quality ingredients to provide the best quality products for you

Does natural skincare take a longer time to be effective?

Nope. A lot of our customers see visible results within 4 weeks, with continuous improvements after.

We strongly suggest cutting down on other products when you start off using our skin care product, at least until you figure out if a product works for you. Sometimes, less really is more, by focusing on a few key products you will understand which products suit your skin better and figure out a perfect routine for yourself.

What is the best way to keep these natural products?

For maximum longevity, store our products in a room temperature and away from direct sunlight, heat, and humidity.

Are Azomis products tested on animal?

No, our manufacturing and testing processes are completely free from animal testing and we only source from suppliers who do not test on animals.

Do we use parabens?

All our products are formulated without parabens, sulfates, phthalates, toxic chemicals, artificial fragrances, synthetic dyes, or any other harmful ingredients.

Are Azomis products suitable for sensitive skin type ?

Azomis Skin Care is made of non-toxic and natural ingredients. If you have a known allergy, please check the ingredients. The system works well for most people with sensitive skin, but everyone is different. We suggest always performing a patch test on hidden skin first if you have concerns.

Can I use Azomis products if I am prone to breakouts and acne?

Most definitely! In fact, we encourage it. Azomis products are great for all skin type. All our products wont clog your pores, instead penetrating deep into the skin layers to nourish from within.
If you are prone to congestion and breakouts, we really suggesting you our Oxygen Mask, it helps eliminate acne-causing bacteria, as well as even out skin tone, and diminish pores.

Is it safe to use your products while I’m pregnant/nursing?

Our entire product line is safe for pregnant or nursing women to use, However, always check with your doctor before using any new products while pregnant or nursing.

General and others

Where can I purchase Azomis products?

You can purchase them here in our website at this moment.

How can I track my orders?

You can track your order online 24 hours/7 days by the tracking code stated in the order details after the payment been made.

Will I receive any order confirmation after placing an order

An order confirmation with the order summary will be sent to you via Email and SMS right after you have placed your order with a successful transaction.

How can I know the promotions / sales Azomis offers?

You can subscribe to our Newsletter during your first sign up with Azomis to hear about all the latest promotions, get updates on the hottest new arrivals and enjoy exclusive voucher offers.

How can I change the delivery address / phone number / recipient for my existing order?

Changes in delivery address / phone number / recipient of the item is not allowed after the order has been successfully made. This is one of the precaution steps to avoid fraud attempt. Kindly ensure all the information is correct prior placing an order.

When received damaged / defective items, what should I do?

To ensure immediate return, please wrap the product in the original package, complete with accessories and purchase invoices. Please contact Customer Service for assistance and return application

If you have additional questions, click HERE to drop us a message or email at